Privacy Policy

Last updated: February 6, 2026

Introduction

Plustortion ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Contact forms: Name, email address, and message content
  • Service inquiries: Business information, workflow descriptions
  • Communications: Correspondence via email or other channels

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device and browser information
  • IP address (anonymized where required)
  • Pages visited and time spent
  • Referring website

2. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

  • Consent: When you submit a contact form or agree to our terms
  • Contractual necessity: To fulfill services you've requested
  • Legitimate interest: To improve our website and services
  • Legal obligation: To comply with applicable laws

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide requested services
  • Communicate about projects and deliverables
  • Improve our website and user experience
  • Analyze usage patterns (in anonymized form)
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

  • Service providers: Hosting, email, and analytics services bound by data protection agreements
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger or acquisition

5. Your Rights

Under GDPR (EU/EEA Residents)

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your data
  • Object: Object to processing based on legitimate interest
  • Withdraw consent: At any time for consent-based processing

Under CCPA (California Residents)

  • Right to know: What data we collect and how it's used
  • Right to delete: Request deletion of your data
  • Right to opt-out: Of the sale of personal information (we don't sell data)
  • Right to non-discrimination: For exercising your rights

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Cookies and Tracking

We use cookies and similar technologies as detailed in our Cookie Policy. You can manage cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes TLS encryption for data in transit and secure hosting infrastructure.

9. International Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers from the EU/EEA.

10. Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

11. Contact Us

To exercise your rights or for questions about this policy:

Email: hello@plustortion.com

Response time: We will respond to your request within 30 days.